Terms & Conditions rich1988 — A Complete Guide to Using Our Platform

Welcome to rich1988, a Sports Betting and online casino platform operating under the domain rich1988.top. This Terms & Conditions document (hereinafter referred to as the "Terms") constitutes a legally binding agreement between you (hereinafter referred to as the "Member" or "User") and rich1988 (hereinafter referred to as "We" or the "Platform").

By accessing, registering for, or using any part of the rich1988 platform — whether through the website, iOS or Android mobile app, or any other interface we provide — you confirm that you have read, understood, and agreed to be bound by all Terms set out in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

If you do not agree with any part of these Terms, you must stop using the rich1988 platform immediately. Should you have any questions regarding these Terms, please contact our support team via Live Chat, WhatsApp, or email at support@rich1988.top before continuing to use the platform.

To register for and use rich1988's services, you must meet all of the following eligibility requirements without exception:

• Be at least 21 years old at the time of registration and on each subsequent use of the platform.
• Is a legally competent individual with full capacity to enter into a binding agreement.
• Not appearing on any list of persons excluded from gambling by any relevant government body or authority.
• Not using the platform on behalf of any other third party.
• Not acting as an agent, broker, or representative for any other party in transactions on the platform.

Each individual is only permitted to hold one (1) account only at rich1988. Holding multiple accounts is strictly prohibited and will result in the closure of all associated accounts along with the forfeiture of all balances and bonuses.

During registration, you are required to provide the following information accurately and honestly:

• Full name as it appears on your official Malaysian identification document (MyKad or passport).
• An active, reachable Malaysian phone number.
• A valid and active email address.
• Exact date of birth for age verification.

Rich1988 reserves the right to request identity verification documents (KYC — Know Your Customer) at any time, particularly before processing a first withdrawal or withdrawals exceeding a certain amount. Documents that may be requested include a Malaysian identity card, a utility bill as proof of address, and a bank statement.

You are responsible for ensuring that your account information is always up to date and accurate. Any changes to your personal details should be reported to our support team as soon as possible.

Rich1988 accepts deposits through the following Malaysian payment methods only. Deposits made via any other method will not be processed:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks, and other banks that support FPX

The minimum accepted deposit is RM20 per transaction. No maximum deposit limit is set, although rich1988 reserves the right to request additional verification for deposits exceeding a certain amount for anti-money laundering (AML) purposes.

All deposits are processed within 30 seconds of payment confirmation from the payment provider. If your deposit has not been credited after 10 minutes, please contact our support team and provide your transaction proof for follow-up.

Withdrawals from your rich1988 account are subject to the following conditions:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals may only be made to a bank account or eWallet registered in the same name as the member's rich1988 account. Withdrawals to third-party accounts are not permitted under any circumstances.
• New members may be required to complete a KYC verification process before their first withdrawal is processed.
• Any bonus received must meet the stipulated wagering requirements before the bonus funds can be withdrawn.
• Rich1988 reserves the right to hold withdrawals for up to 5 business days for security review purposes if required.

Standard withdrawals are processed within 12 minutes after the application has been submitted and approved. This period may be extended during peak hours or if additional verification is required.

Rich1988 offers a variety of bonuses and promotions from time to time, including a Welcome Bonus, weekly cashback, Malaysian public holiday promotions, and special sports promotions. All bonuses are subject to the following conditions:

• Welcome Bonus: 100% match up to RM1,000 on a new member's first deposit. Minimum deposit of RM20 required. Bonus is credited automatically.
• All bonuses are subject to the wagering requirements stated in their respective promotional terms before any bonus funds may be withdrawn.
• Each member is eligible to receive the Welcome Bonus once only.
• Bonuses are non-transferable to other members and cannot be directly exchanged for cash.
• Rich1988 reserves the right to modify, suspend, or withdraw any bonus offer at any time without prior notice.
• The use of multiple accounts, player collusion, or any strategy intended to exploit bonuses is prohibited and will result in the cancellation of all bonuses and account closure.

Specific terms for each promotion will be stated on the relevant promotion page. Please read the promotion terms carefully before participating in any offer.

All bets placed on rich1988 are final and cannot be cancelled once confirmed, except in specific circumstances such as match cancellations or serious technical disruptions. The following general rules apply to all bet types:

• All displayed odds are subject to change until the bet is confirmed.
• If an internet connection disruption occurs during the bet confirmation process, rich1988 will rely on system records to determine whether the bet was successfully processed.
• In the event that a live sports match is postponed or cancelled, the relevant bets may be voided in accordance with the applicable sporting rules.
• Rich1988 reserves the right to void any bet found to have been placed due to a pricefeed error or technical fault that caused incorrect odds to be displayed.
• All casino game outcomes are determined by a certified random number generator (RNG) or by live matches streamed via camera. These outcomes are final.

For virtual sports, all match outcomes are determined by an independently audited RNG. The betting window closes several minutes before the simulated match begins, and no bets will be accepted after this point.

The following activities are strictly prohibited on the rich1988 platform and may result in immediate account closure, forfeiture of all balances, and possible legal action:

• Registering more than one account for the same individual, or using false information to register.
• Money laundering or any other form of illegal financial activity.
• Bonus or promotion abuse, including opening multiple accounts to claim bonuses repeatedly.
• The use of automated software, bots, scripts, or any unauthorised technological tools to access or interact with the platform.
• Any attempt to hack, attack, or compromise the security of the rich1988 platform.
• Collusion between two or more players to manipulate a game for mutual benefit.
• Credit card fraud or the use of other fraudulent payment methods to make deposits.
• Lending, selling, or transferring your account to another individual.

Closure by Member: You may close your rich1988 account at any time by contacting our support team. Prior to closure, all valid balances (excluding bonuses that have not met wagering requirements) will be returned to you within 5 business days.

Suspension or Closure by rich1988: We reserve the right to suspend or close your account, with or without prior notice, in the following circumstances:

• Violation of any part of these Terms.
• Providing false or misleading information during registration.
• Suspected fraud, money laundering, or other illegal activity.
• Account inactive for more than 12 consecutive months.
• A member's self-request to close their account for responsible gaming reasons.

For accounts that have been inactive for more than 12 months, rich1988 reserves the right to impose a reasonable monthly administrative fee on any remaining account balance, following notice sent to the member's registered email address.

Rich1988 takes the protection of all members' personal data seriously. The collection, processing, and use of your personal data is carried out in full compliance with the Personal Data Protection Act 2010 (PDPA) Malaysia.

The data we collect includes information you provide during registration, transaction records, platform activity logs, and customer support communications. This data is used for the following purposes:

• Account management and identity verification.
• Deposit and withdrawal processing.
• Compliance with legal and regulatory requirements (KYC/AML).
• Platform improvements and customer service enhancement.
• Communications regarding promotions and platform updates (can be unsubscribed).

Rich1988 never sells, rents, or shares members' personal data with third parties for marketing purposes without your consent. For full details on how we manage your data, please refer to our Privacy Policy ours.

To the extent permitted by applicable Malaysian law, rich1988 shall not be liable for:

• Any financial losses incurred as a result of betting or gaming on the platform, whether due to game outcomes, strategic errors, or any other reason.
• Service disruptions caused by factors beyond our control, including internet outages, natural disasters, or third-party actions.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Technical errors caused by the user's device or internet connection.

Rich1988's maximum liability to any member under any circumstances shall not exceed the total amount of deposits actually made by that member in the 30 days preceding the date on which the liability claim arises.

Rich1988 is fully committed to promoting responsible gaming. We believe that betting is a form of entertainment and should always remain just that — not a source of income or a way to address financial difficulties.

Our platform provides the following self-control tools to help members play responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Define the maximum loss amount you are comfortable with over a given period.
• Time Limit: Set a time limit on your gaming sessions to avoid playing excessively.
• Cool-Off Period: Take a break from the platform for 24 hours, 1 week, or 1 month.
• Self-Exclusion: Close your own account for an extended period or permanently if needed.

If you or someone you know is experiencing gambling-related issues, please contact our support team or visit the website of Responsible Gaming us for available support resources.

If you have any dispute relating to gameplay, financial transactions, bonuses, or any other aspect of rich1988's services, you are required to follow the procedure below:

1. Step 1 — Contact Customer Support: Submit a complaint via Live Chat, WhatsApp, or email to support@rich1988.top with full details of the dispute, including your account number, the date and time of the incident, and any relevant supporting evidence.
2. Step 2 — Investigation Period: Our team will review your complaint within 3 business days and provide an initial response. More complex cases may take up to 10 business days.
3. Step 3 — Resolution: Complaint outcomes will be communicated to you via your registered email address. rich1988's decisions on disputes relating to game results are final.

We are committed to resolving all valid complaints fairly and within a reasonable timeframe. Member satisfaction is our priority in every dispute.

These Terms & Conditions and all matters relating to the use of the rich1988 platform are governed by the laws applicable in the jurisdiction where this platform operates. Any dispute that cannot be resolved through internal complaints procedures will be referred to a competent arbitration body in accordance with the established rules.

Members are solely responsible for ensuring that their use of the rich1988 platform is lawful and compliant with the laws of their jurisdiction. rich1988 accepts no liability for any breach of local laws committed by members in the course of using this platform.

For any enquiries regarding these Terms & Conditions, please contact the rich1988 support team by email at support@rich1988.top or via Live Chat, available 24 hours a day, 7 days a week.